Returns Policy

Are you not satisfied with your order? We think that is a shame and we would like to hear what we can do to satisfy you!

You can return your order within 30 days of receipt and we will ensure that the purchase amount is credited to your account within 5 working days of receipt of the return shipment.

Simple returns procedure in 3 steps

Step 1: Complete the returns form.

Send us an email via the contact page to receive the returns form.

Step 2: Return the order.

Send the items together with the completed returns form to the address stated on the returns form. Make sure you provide the shipment with a tracking and tracking code. As the sender you are responsible and we do not want any misunderstandings to arise.

Step 3: Receive the purchase amount into your bank account.

Once we have received the package, we will ensure that the purchase amount is refunded to your bank account within 5 working days.